Confirmation Call Center ManagerLBT of Oklahoma City is seeking an experienced Confirmation Call Center Manager to lead our call center team. This position is responsible for managing the daily operations of the confirmation department, supervising Call Center Representatives, ensuring appointments are confirmed, and helping the team achieve performance goals.The ideal candidate is a motivated leader with previous call center management experience, excellent communication skills, and a passion for delivering outstanding customer service.ResponsibilitiesManage the day-to-day operations of the call center.Recruit, hire, train, coach, and motivate Call Center Representatives.Schedule and confirm appointments for the sales team.Answer inbound customer calls and make outbound confirmation calls.Monitor team performance and provide ongoing coaching and support.Manage sales representatives' schedules to maximize efficiency.Resolve customer concerns and escalated issues professionally.Track call center metrics and ensure weekly and monthly goals are achieved.Maintain accurate customer records and reporting.Foster a positive, team-oriented work environment.QualificationsPrevious management or supervisory experience in a call center required.Strong leadership and coaching skills.Customer service and conflict-resolution experience.Excellent verbal and written communication skills.Strong computer skills, including Microsoft Office and CRM systems.Highly organized with the ability to multitask.Goal-oriented with a proven ability to motivate a team.Must be available to work evenings and weekends as needed.BenefitsCompetitive salary.Performance-based bonus opportunities.Paid training.Career advancement opportunities.Supportive team environment.Opportunity to work for a growing and respected home remodeling company.If you are an experienced call center leader who enjoys developing teams, improving performance, and delivering exceptional customer service, we encourage you to apply today!
...ShiftEmployment Type:: Full-time (30+ hrs/week)/... ...to enjoy life outside of work.This is an outstanding opportunity... ...of working from home while maintaining local clinical... ...ModelFlexible Full Time and Part Time options | Day Shift, Weekend Only or Evening Only options Enjoy the...
GI Alliance is seeking an experienced Physician Recruiter.Job SummaryThe Physician Recruiter develops and executes strategic recruitment plans to attract top-tier clinical talent. They manage the full recruitment lifecycle - including sourcing, screening, interviewing,...
...Assistant Store ManagerAt Discount Tire, we change more than tires. We make dreams come true. As an Assistant Store Manager, you'll lead and mentor a team, keep our customers safe, and build a career and life that you love. We are a people-first team who cares for each...
...Job Description Job Description Die Setter Shift: Afternoon shift (3:30 PM to midnight) Salary: $24.00 - $29.00 per hour... ...auxiliary equipment. This role ensures production readiness, minimizes machine downtime, and maintains strict quality standards in a high-...
...CACI Premier Technology, Inc. is seeking a DHS Credentialed/Experienced Background Investigator to support national security and suitability investigations for the Department of Homeland Security.You will conduct comprehensive interviews with subjects, employers, references...